Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
Robert
United States of America,
March
2025
5.4/10
My stay at the Sauna & Capsule Hotel Rumor Plaza was comfortable and unique, but I felt the location could be a bit less noisy late at night. The capsules themselves were an interesting experience, though I wished they had more privacy.
Rooms
7.0
I found the capsule to be cozy and well-designed, but the lack of soundproofing impacted my sleep quality.
Service
8.0
The staff was friendly and accommodating (they really went out of their way to help me with directions!), which made my experience enjoyable.
Location
6.0
The hotel is conveniently located near public transportation, but the bustling street noise can be distracting at night.
Dining
8.0
I loved the nachos I ordered from the dining area—they were a great late-night snack and hit the spot perfectly!
Facilities
7.0
The sauna was a great feature to unwind after a long day of sightseeing, although I think more seating would enhance the experience.
Paul
United States of America,
March
2025
6.6/10
My stay at Sauna & Capsule Hotel Rumor Plaza was nice due to its unique capsule experience and relaxing sauna facilities, though I found the room spaces a bit cramped for comfort. The staff was generally friendly, but the service could have been more attentive during peak hours.
Rooms
6.0
The capsule room was quite cozy but felt a bit cramped for my liking. I appreciated the privacy curtains but wished for a little more space to move around comfortably.
Service
5.0
The staff was mostly welcoming, but I noticed that they struggled during busy times, leading to some delays in service. It could be improved with a bit more attention during peak hours.
Location
8.0
The hotel is conveniently located near public transport and popular attractions, making it easy to explore Kyoto. I found it quite accessible and a great base for my adventures.
Dining
7.0
I was pleased to discover gluten-free dining options available, which made my meals enjoyable. However, the variety could have been broader.
Facilities
7.0
The sauna was a highlight and provided a perfect way to unwind after a day of sightseeing. I liked the cleanliness, though I wish there were more facilities for relaxation.
Samuel
United States of America,
February
2025
7.2/10
My stay at Sauna & Capsule Hotel Rumor Plaza in Kyoto was unique and comfortable, though there were a few minor bumps. The capsule-style rooms offered an interesting alternative to traditional hotels, but I found the space a bit cramped at times. The amenities were well thought out, making it an enjoyable experience overall.
Rooms
7.0
The capsule rooms were innovative, featuring private sleeping pods that maximize space. yet I wished for a bit more room to move around comfortably.
Service
6.0
The staff were friendly and responsive to my needs. although I felt that service could have been a bit more proactive during peak hours.
Location
8.0
Situated conveniently near public transport, getting around Kyoto was a breeze for me. but the surrounding area was quieter than I anticipated.
Dining
7.0
I enjoyed the thoughtful menu options, including gluten-free dishes that catered to my dietary preferences. but I found the dining hours somewhat limited.
Facilities
6.0
The communal areas were clean and well-maintained, providing a nice atmosphere to relax. though the sauna could use a few more amenities.
Harold
United States of America,
January
2025
5.6/10
My stay at Sauna & Capsule Hotel Rumor Plaza was an interesting blend of comfort and uniqueness. The capsules were quite cozy, but I did find the overall space a bit constrained. The amenities were great, especially for relaxation, though the dining options were somewhat limited.
Rooms
7.0
The capsule I stayed in was surprisingly comfortable and designed with privacy in mind. Still, the space felt a bit cramped for my liking.
Service
6.0
Staff members were friendly and attentive, always ready to assist. though I did notice that they sometimes took a while to respond to requests.
Location
7.0
The location was convenient, close to public transport and several attractions. yet the immediate area felt a bit touristy and crowded.
Dining
5.0
The dining experience offered fresh local products, which I appreciated. however, the menu lacked variety and I often found myself wanting more options.
Facilities
8.0
The sauna and other relaxation facilities were amazing, really enhancing my stay. but I noticed some areas could use a little more upkeep.
Alison
United States of America,
October
2024
5.2/10
My stay at Sauna & Capsule Hotel Rumor Plaza was quite unique. The capsule rooms were cozy and innovative, but it felt a bit cramped at times. The sauna facility was fantastic, though the communal experience took some adjustment.
Rooms
7.0
The capsule room was an interesting design, though it did feel somewhat claustrophobic. Still, it was clean and had essentials.
Service
6.0
The staff was friendly and accommodating, always ready to help with any request. though sometimes the check-in process could be faster.
Location
8.0
The hotel is conveniently located, making it easy to explore the surrounding area. yet the immediate vicinity felt a bit quiet at night.
Dining
7.0
I enjoyed the grilled Teppanyaki fish in the dining area, which was a good treat. though the menu could use some more variety.
Facilities
8.0
The sauna facilities were a highlight. very clean and relaxing, perfect for unwinding after a day out. However, I wished for more relaxation spaces.